PeakClean Services Privacy Policy

1. Information We Collect
To provide you with the best possible service, we collect the following types of information:

• Personal Information: When you request a quote, book a service, or contact us, we may ask for your full name, email address, phone number, and the physical address of the property that requires cleaning.
• Payment Information: If you make payments through our website, we collect the necessary data to process the transaction. All payment information is securely processed by third-party payment providers; we do not store your full credit card details on our servers.
• Browsing Data (Cookies): We automatically collect certain information about your device and how you interact with our website (such as your IP address, browser type, pages visited, and time spent on the site). This helps us improve the user experience.

2. How We Use Your Information
We use the collected information for the following purposes:

• To schedule, manage, and provide our high-quality residential cleaning services.
• To process payments and send you invoices or receipts.
• To communicate with you regarding your booking, respond to your inquiries, and send service reminders.
• To improve our website, services, and customer support strategies.
• To send promotional emails or special offers (only if you have opted in to receive them, with the option to unsubscribe at any time).

3. Sharing and Disclosing Your Information
We do not sell, rent, or trade your personal information to third parties. We only share your information under the following circumstances:

• Mobile Opt in, SMS Consent, and phone numbers collected for SMS communication purposes will not be shared with any third party and affiliates for marketing purposes.

4. Data Security
We implement reasonable administrative, technical, and physical security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, so we cannot guarantee its absolute security.

5. Your Privacy Rights
Depending on your location, you may have the right to:

• Request access to the personal information we hold about you.
• Request the correction of any inaccurate or outdated information.
• Request the deletion of your personal data from our records.

To exercise any of these rights, please contact us using the information provided at the end of this policy.

6. Links to Third-Party Sites
Our website may contain links to other websites that are not operated by us. We are not responsible for the privacy practices or the content of those third-party sites. We strongly advise you to review the privacy policies of any site you visit.

7. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or for operational, legal, or regulatory reasons. Any changes will be posted on this page with an updated “Last Updated” date at the top.

8. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your data, please do not hesitate to contact us:

• Email: sales@peakcleancoservices.com
• Company: PeakClean Co LLC